FAQs
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Frequently Asked Questions

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Housing and Personal Property FAQs

  1. If I was living in a residence hall on campus, will I have the same room?
    We will try to assign you to the same room to the extent possible. If you are reassigned, we will notify you in advance of your new room assignment. If we have to move you, we will keep you in the same kind of residence hall that you were in originally; e.g., freshman, honors, etc.

  2. What about the personal items that were left in my dorm room?
    Most of the residence hall rooms were undamaged, but some sustained water damage. If you were in a room that was damaged, we will notify you individually. We know you are all anxious to return to campus. Please understand that the most expedient way for this to happen is to move forward with our remediation efforts as quickly as possible. In order to protect and secure your belongings, the restoration company that Tulane has retained is going through every dorm room, inventorying all items, taking photographs, boxing the contents by room, and moving them to a safe location. Please be assured that we understand your concerns about your property and that everything possible is being done to protect your belongings until they can be returned to you. We ask that you refrain from making plans to return to campus and New Orleans until Tulane makes an official announcement on this website.

    If you are returning to Tulane for the Spring semester either you will be able to claim your belongings when you get back to campus in January or it is possible that you will be able to pick them up at an earlier date. Watch this website for details.

    If you are not returning to Tulane, we will notify you as of what date you can return to campus to claim your belongings.

  3. Will Tulane help if my belongings were damaged?
    These losses should be covered under your family’s homeowners’ insurance policies. In cases where there is no insurance, Tulane is committed to working with you and your family to help you file claims with public and private relief agencies in order to defray the costs associated with your loss.

  4. I was living off-campus and do not know the condition of my residence. Will I be able to apply for on-campus housing?
    For students whose off-campus residence may be uninhabitable by the Spring semester, we are working to identify as many additional on-campus and off-campus housing opportunities as possible based on the restoration work and available occupancy. Please continue to communicate with your landlord on the status of your apartment (or, if you own, your insurance company on the status of your home) and monitor our website for an announcement regarding an application process for displaced students later this fall. We anticipate a process in place by November 1, giving students ample time to have full assessments of their off-campus properties.

  5. What if I bought books for Fall’ 05 at Tulane?
    You will be able to obtain a full refund at any Barnes and Noble college bookstore location. For a list of where the Barnes and Noble college bookstores are located visit www.bkstore.com . To return your textbooks you will need to bring the textbooks and the receipt to a Barnes and Noble college store location. If you do not have a receipt you can present your Tulane class schedule. If you do not have a receipt or class schedule, seek out the store manager for assistance. Prepaid textbook reservations by credit card will automatically be credited back to your credit by Oct. 15.

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